Before you begin

Statement Processor compares supplier statement rows against Xero data and guides your team through reconciliation.

  • Tenant means the Xero organisation (company) you are working in.
  • Contact config means the supplier mapping rules (for example, which columns are date, number, and total).
  • First-time setup for a supplier is usually Steps 1 to 4. Regular processing usually starts at Step 5.
  • Some actions run in the background. If a statement is processing, keep the page open and it will refresh.

Step 1

Sign in and choose your Xero tenant

Open Tenant Management, connect Xero if needed, then select the company you want to process.

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Step 2

Wait for first-time load to finish

If the tenant status is LOADING, wait until contacts and transactions are imported before continuing.

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Step 3

Load the supplier contact config

Go to Configuration, choose the supplier contact, then click Load Config (or create one if it does not exist yet).

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Step 4

Map key fields and formats

Set the supplier column mappings for Number and Total, then confirm date format and number separators match the statement.

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Step 5

Upload supplier statement PDFs

Open Upload Statements, select one or more PDF files, and pair each file with the correct supplier contact.

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Step 6

Open the statement when processing completes

Go to Statements, then open the uploaded statement from the list once it is available.

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Step 7

Review matches, mismatches, and anomalies

Use row colours and indicators to review each line and resolve anything that does not match Xero.

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Step 8

Mark rows and statement as complete

Use row-level actions where needed, then mark the full statement complete when your review is finished.

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Step 9

Download the Excel export

Use Download Excel to export the current reconciliation view for sharing or archiving.

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Step 10

Re-upload only if config changes

If you change supplier mapping rules, delete the old statement and upload it again so extraction uses the updated config.

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Need Help?

Troubleshooting

Unknown contact

Check the contact name and ensure that contact exists in your selected tenant.

Missing config

Create or load the supplier config before attempting upload.

Non-PDF upload

Only PDF files are accepted on the upload page.

Session expired

If redirected to login, sign in again and return to your workflow.

Statement still processing

Wait briefly and refresh; processing can take a few seconds up to several minutes.

Ready to get started?

Open Tenant Management to begin reconciling supplier statements.